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Feb 6, 2024 | News

Why Choose an Independent Holiday Lettings Agency?

In the bustling world of holiday lettings, where options seem endless, finding the perfect agency to manage your second home can be a daunting task. While big national agencies often dominate the market with their big marketing budgets and colossal staffing power, there’s a hidden gem in the realm of luxury holiday lettings – independent agencies like Finest Stays in Devon. But why should you choose an independent agency over a big national one?

Let’s delve into the reasons choosing a large agency might actually stop you maximising the return on your property asset:

Just another number!

At big national agencies, oftentimes owners feel like just another number in the system. Call centres handle inquiries, and the staff may lack intimate knowledge of your property. However, independent agencies like Finest Stays pride themselves on offering personalised attention to each owner. You’re not just a client; you’re part of a tight-knit community where your property is treated with the care and attention it deserves.We learn the little things about your home, notice the small stuff and create a wonderfully caring working relationship with owners so they genuinely feel their home is in the best hands.


When guests have questions about the area or need recommendations for local attractions, walks, pubs, beaches, hidden lagoons or best foodie spots, having staff with in-depth local knowledge can make all the difference. Big national agencies often lack this crucial aspect, whereas independent agencies like Finest Stays are deeply rooted in the local community. Our team lives and breathes Devon, ensuring that guests receive insider tips and recommendations to enhance their holiday experience

Brand Loyalty

Independent agencies build strong brand loyalty and prioritise customer care above all else. At Finest Stays, we value our owners and guests alike, fostering meaningful relationships that extend beyond mere transactions. Our loyal brand following is a testament to our dedication to delivering exceptional service and unforgettable experiences. Guests often return year after year, vowing to never book anywhere else when the customer service has exceeded their expectations and they have felt so warmly welcomed to our beautiful area.

Totally tailored!

Unlike big national agencies that can often enforce rigid rules and restrictions on owners, Finest Stays offers a bespoke program tailored to each individual owner’s unique needs. From unrestricted owner bookings to personalised marketing strategies, we work closely with our owners to maximise their return on investment and achieve success in the luxury holiday letting market.

Quality over quantity

Operating in the luxury market requires a keen understanding of pricing strategies to maximise rental rates. While big national agencies may prioritise volume over value, independent agencies like Finest Stays focus on showcasing properties’ full potential and commanding competitive rental rates that reflect their true worth.

We LOVE what we do

Perhaps the most significant advantage of choosing an independent agency is the genuine passion and love for what they do. At Finest Stays, we are not just property managers; we are enthusiasts who genuinely love and appreciate the unique charm and beauty of the South West. Our portfolio consists of properties that capture the essence of luxury and comfort, and we take pride in delivering heartfelt, intuitive hospitality.

Choosing a local and independent holiday rental agency like Finest Stays ensures an enjoyable and stress-free experience where real, friendly, and informed people – not automated systems – handle your inquiries. We take the time to sit down with you, understand your goals, and tailor our services to suit your unique needs and family setup. Our team consists of individuals who know their marbles – local experts with on-the-ground insight into the Devon holiday letting market. Together, we’ll collaborate to create a personalised plan of action that works best for you.

Join our portfolio today and experience the difference firsthand.

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