Terms & Conditions
Last updated: September 2026
These terms and conditions govern your use of the Finest Stays website. By using our website, you agree to these terms. If you make a booking with us, separate booking terms and conditions will also apply and will be made available to you as part of the booking process.
Finest Stays is the trading name of Salcombe Finest Limited, registered in England and Wales under company number 07651551. Our registered business details can be found on this website.
Using our website
Our website is provided to help you explore our collection of holiday properties, destinations and services, make enquiries and, where available, make bookings.
You may use our website for lawful, personal purposes only. You must not misuse the website, attempt to gain unauthorised access to it, introduce malicious or harmful material, interfere with its operation or use its content or functionality in a way that could damage Finest Stays or another person or organisation.
We may update, change, suspend or withdraw any part of the website where reasonably necessary, including for maintenance, security or improvements to our services.
Property information
We take reasonable care to ensure that property descriptions, photographs, facilities, availability and other information displayed on our website are accurate and up to date.
Holiday properties can, however, change over time and minor differences may occur between photographs, descriptions and the property at the time of your stay. Where we become aware of a significant change affecting an existing booking, this will be dealt with in accordance with the applicable booking terms and conditions.
Property availability and pricing displayed on the website may change and are not guaranteed until a booking has been confirmed in accordance with the applicable booking terms.
Prices and bookings
Prices shown on our website are displayed in pounds sterling unless otherwise stated.
Any booking made through Finest Stays is subject to the booking terms and conditions provided during the booking process. These set out the contractual terms applicable to your stay, including payment, cancellation, amendments, occupancy and guest responsibilities.
Where there is any conflict between these website terms and the booking terms and conditions in relation to a confirmed booking, the applicable booking terms and conditions will take precedence.
Accounts and information you provide
Where our website allows you to create or access an account, you are responsible for keeping your login information secure and for taking reasonable steps to prevent unauthorised access to your account.
You are responsible for ensuring that information you provide to us through the website is accurate and up to date.
Our collection and use of personal information is explained in our Privacy & Cookie Policy.
Intellectual property
Unless otherwise stated, the content of this website belongs to or is licensed to Salcombe Finest Limited trading as Finest Stays.
This includes, without limitation, website copy, branding, logos, graphics, photographs, videos, property descriptions, page layouts and other original content.
You must not reproduce, republish, distribute, commercially exploit or substantially copy our website content without our prior written permission, except where permitted by law.
Some photographs, videos and other materials may belong to property owners, photographers or other third parties and are used by Finest Stays with permission.
Reviews and other content
Where you submit a review, testimonial, photograph or other content to Finest Stays for publication, you confirm that you have the right to provide that content and that it does not infringe the rights of another person.
Where you have agreed that content may be published or used by Finest Stays, we may use it for the purposes agreed with you, including on our website and marketing channels.
We reserve the right not to publish, or to remove, content that is unlawful, misleading, offensive or otherwise inappropriate.
Third-party websites and services
Our website may contain links to third-party websites or incorporate services provided by third parties.
These links and services are provided for convenience or additional information. Unless we expressly state otherwise, Finest Stays does not control third-party websites and is not responsible for their content, availability, security or privacy practices.
Your use of a third-party website or service may be subject to that provider’s own terms and privacy policy.
Website availability
We aim to keep our website available and functioning correctly, but we cannot guarantee that it will always be available, uninterrupted or free from errors.
From time to time we may need to restrict access to some or all of the website for maintenance, updates, security or other operational reasons.
Nothing in these terms limits or excludes liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any rights you have as a consumer that cannot lawfully be excluded.
Information on our website
General information, articles, destination guides and recommendations published on our website are provided for general information only.
Opening hours, events, transport information, local attractions, restaurants and other third-party information may change. We recommend checking important information directly with the relevant provider before travelling or making plans.
Privacy and cookies
We take the protection of personal information seriously.
Our Privacy & Cookie Policy explains what personal information we collect, how and why we use it, who we may share it with, your rights and how we use cookies and similar technologies.
When visiting our website, you can manage non-essential cookies and similar technologies using our cookie preference tool.
Changes to these terms
We may update these website terms from time to time, including where our website, services or legal obligations change.
The latest version will always be published on this page and the date at the top of the page will show when it was most recently updated.
Governing law
These website terms are governed by the laws of England and Wales.
If you are a consumer, you will retain any rights you have under applicable consumer law regarding where legal proceedings may be brought.
Contact us
If you have any questions about these terms or the Finest Stays website, please contact us:
Finest Stays
Newquay House
Embankment Road
Kingsbridge
Devon
TQ7 1JZ
Email: hello@fineststays.com
